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FAQ
Most frequent questions and answers
- Pressure frying seals in food’s natural juices
- Pressure fried food is less greasy
- Pressure frying is faster and uses less energy
- Pressure frying reduces flavor transfer
- Pressure frying is more productive (less time to fry the same amount of product)
- Pressure frying is cleaner (less oily steam to leave greasy films on hood)
- Pressure frying uses less shortening
- Pressure frying results in less food shrinkage
- Pressure frying means more menu items
- Pressure frying produces consistency in taste and product
We have a test kitchen installed in our Grand Ledge location. We also have a mobile test kitchen with a PFE 500 pressure fryer that we are happy to bring to your location!
We are happy to provide you with a free quote for any of our product options.
We accept Visa, Master Card and American Express. For approved businesses we can extend net 30 days billing. We also offer financing through local financing companies. Contact us for more information.
Our office does not directly lease equipment. We do however work with local leasing companies that may offer this opportunity to you. Contact us for more information.
Parts may be next-day-aired if needed. If the part is in stock and shipped within the state of Michigan it will arrive in 1 – 2 business days. Parts that are not in stock will be shipped directly from Henny Penny in Eaton, OH and should arrive in 2 – 4 business days. Equipment that is in stock will ship from Henny Penny and arrive within 2 – 4 business days. If the equipment is a special order it takes Henny Penny 2 – 4 weeks lead time to build the unit. Once the unit is built it will arrive at your location within 2 – 4 business days.
Please call 517-627-8180.
All service calls for Henny Penny equipment, within the state of Michigan, are coordinated through our office. We service all manufacturer lines we represent, and many that we don’t. Please call if you don’t see your manufacturer listed in our product lines, we still may be able to assist you.
You may also visit our YouTube Channel for video support.
Initially, you will discuss the problem with a representative over the phone, as many issues can be fixed this way. If we are unable to resolve the problem over the phone we will dispatch a certified service technician to your location.
Initially, you will discuss your problem with a representative over the phone, as many issues can be fixed this way. If we are unable to resolve the problem over the phone we will dispatch a certified service technician to your location as soon as possible.
Please call 517-627-8180 for service.
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